Your Partner in HR for Small Business
Reliable, compliant, and people-first solutions tailored to small business needs
About Patricia Cruz
HR Expert. Community Advocate. Trusted Partner.
Originally from Brazil, Patricia Cruz brings over a decade of international HR experience, backed by credentials in Psychology, Behavior Analysis, and an MBA in HR. Now based in Spokane, she holds SPHR and PHR certifications and is fluent in both English and Portuguese.
Patricia specializes in supporting small businesses and nonprofits with tailored HR solutions. Certified in DISC Analysis, she helps teams improve communication and leadership. Passionate about equity and sustainability, she partners with local nonprofits and BIPOC-owned businesses to build stronger, more inclusive workplaces.
Let’s chat about your HR needs.
Tailored HR Solutions
“At Efficient HR Solutions, I understand the unique needs of small businesses and nonprofits. Whether you're looking to streamline your HR processes or improve employee engagement, I offer customized services to support your goals.”
Patricia Cruz
SPHR in Spokane, Washington
HR Assessment & Compliance
Full HR audits to ensure compliance with state and federal regulations, ensuring your business is always up to date.
Policy Development & Employee Handbook Creation
Tailored policies and employee handbooks that reflect your company’s culture and legal obligations.
Recruitment & Staffing Solutions
Streamline your hiring process - from job descriptions to onboarding - ensuring you attract and retain top talent.
Payroll and timesheet support to maintain accuracy and efficiency in employee payments.
In-House HR Support & Leadership
Temporary HR leadership and project-based support, including part-time or interim HR officer services.
Strategic HR planning and implementation to help your business grow and adapt to market changes.
Training & Development
HR Training programs focused on leadership, compliance, and employee engagement, tailored to the specific needs of your organization.
Ongoing professional development to ensure your team stays ahead of industry trends and regulatory changes.
Workshops.
Certifications & Expertise
SPHR (Senior Professional in Human Resources)
PHR (Professional in Human Resources)
MBA in HR (Master of Business Administration - Brazil)
Professional training in Clinical Behavioral Analysis (Brazil)
Bachelors in Psychology (Brazil)
DISC Certification (Brazil)
Bilingual - Portuguese (native), English (Fluent) & Spanish (Intermediate for understanding)
Why Choose Efficient HR Solutions?
With over a 2 decades of experience, I provide a personal touch to HR solutions, ensuring your business's unique needs are met. Whether you're navigating complex HR challenges or building a strong organizational foundation, my commitment is to provide practical, efficient, and impactful HR solutions tailored to your goals.
As a BBB Accredited Professional (since February 10, 2025), my services are trusted and recognized for excellence. My mission is to ensure your business remains compliant while fostering a supportive work environment for all employees.
A Commitment to Diversity, Equity, and Inclusion:
Throughout my career, I've been deeply involved in supporting the diversity of both organizations and communities. I work with businesses that are focused on uplifting underrepresented groups, such as BIPOC (Black, Indigenous, People of Color) and Latin-owned businesses in Spokane, and helping them build sustainable and inclusive practices.
As an advocate for social justice, I also provide guidance to organizations on creating diverse, inclusive workplaces and promoting equity and a respectful workplace. This commitment to diversity enhances organizational performance and builds stronger community connections, making me an ideal partner for organizations that want to make a positive impact.
Reach Out – Let’s Make HR Work for You!
Whether you need immediate HR support for a pressing issue or are looking to strengthen your HR department for long-term success, I am here to assist. Together, we can create an HR strategy that aligns with your business goals and values, driving your success and fostering a positive work environment.
